Connecting a wireless network?

Want to set-up a home or small office wireless network?

Try the following link for more info.

http://www.microsoft.com/athome/organization/wirelesssetup.aspx?WT.rss_f=At%20Home%20RSS&WT.rss_a=Want%20to%20go%20wireless%20at%20home?&WT.rss_ev=a

Stuck anywhere?

Please consider posting your query at yourowncomputerconsultant. I'll either answer directly, or try to connect you with someone that can help.

Yourowncomputerconsultant (YOCC) Work Example

Want an example of how Yourowncomputerconsultant (YOCC) works/can help?

Here's a recent example for one client.

Dear X:

Your query -
Emusic not synching with Itunes.

https://discussions.apple.com/thread/1938747?start=0&tstart=0 – if/when so inclined, please have a look at the last entry in this link for entry from wheelofearth.

It would be the first thing I would try. I’m happy to help if you are not comfortable attempting the Repair steps suggested in this link, or if you try and it fails.

Best,
Denny
YOCC, 781.330.9782 (mobile)

Real Life "Peggy" Belkin Customer Service Rep Gives YOCC the runaround!!!!

Have you seen the "Peggy" Discover Card Ads?

Here's a true story - 1st person. Honest!

I had an old router and wireless access point that crapped out.

While I'm fine now with a new Netgear WNDR3400 wireless router deployed, I hit an "INTERESTING" bump in the road.

My first router replacement attempt was with a Beklkin N600 wireless router. I was having connectivity issues and was methodically working my way through the installation and testing.

At a certain point, I chose to drop the Netgear customer service line (a 24 x 7 service) provided by Belkin (phone number on the router box). I was having trouble connecting in to my home network from my Iphone and was trying to rule out possible culprits.

I got my "Peggy" on the phone. Here's a summary of the dialog.

1. When I described my issue to the Customer Service Rep (CSR), they indicated that the Belkin N600 router did NOT support what I was trying to do. I believe that to be a completely false statement. Though I will never know for certain.

2. When I indicated I believed the N600 would be able to support this functionality through port forwarding, the CSR reiterated their assertion that the Belkin N600 did not support such a feature.

3. When I persisted and asked for a second opinion, the CSR told me I could take it up with sales and customer service and gave me a phone number other than the one that I had initially called. The one on the box.

4. When I called the number, it was answered by a VERY SEXY woman asking me if I was interested in beautiful girls.

5. A second attempt yielded the same result.

So much for my Belkin N600 router. Back to Best Buy and my new Netgear WNDR3400. All is well with my new wireless router - faster, better and more reliable than my old router and wireless access point.

I remain believing the Belkin N600 would have sufficed. But my "Peggy" cost me:

1. another trip to Best Buy

2. a couple of wasted hours.

"Peggy" also cost Belkin a router sale plus the honorable mention in this blog entry.

By the way, I did also need to contact Netgear customer service (another matter) and fortunately for me, "Peggy" was NOT at home.

Ipad Just an Iphone on Steroids?

Just helped a couple of clients with Ipad connectivity issues. The answer appears to be that for all practical purpose, the Ipad is not much more than an Iphone on steroids - except for size, of course.

Let me know if you agree or disagree.

Have a Smart Phone and Like to Read?

Check out Kindle free app. Just added to my Iphone. It's awesome!

Happy & Healthy 2011 to my on-line family & friends!

I'm blessed you are all part of my world!!

6 month project targets production deployment

Cutover scheduled at or about noon eastern Sunday, 12/12. Fingers crossed!